If you have any questions regarding your accounts with us, we have the tools and resources you need to help answer them. Review our frequently asked questions or view one of our Online Demos. We’re here to help.


Contact your local branch or start with our easy Switch Kit.
Call us at 1-800-595-9286 to report the card lost or stolen and to order a replacement card. For after-hours support, please call 1-800-554-8969.
(308) 345-4055 or (888) 662-6716
  • Go to www.mnb1.com
  • Click on “Enroll for online banking”
Yes, Online Banking is secure. With our enhanced online security, you are protected by three levels of security. Each time you login to Online Banking, you are required to have an Access ID and Password.  In addition to this you will be able to verify that you are entering our site by one of the following; a green website address bar, “Fiserv, Inc.” or “Trusted”, or a padlock icon.
  • Go to the App Store (iTunes or Google Play)
  • Search for MNB Mobile
  • Download App
  • Login using your Online Banking Access ID and Password
No, Mobile Banking is a free service. Please remember you must first be enrolled in Online Banking to use Mobile Banking. Message and Data rates may apply.

Yes, Mobile Banking is secure. Here are a few ways that we keep your information safe.

  • 128-bit encryption masks your sensitive information
  • Password is required each time you log in
  • Account numbers are masked for your protection
For added security your Online/Mobile Banking Password must be changed every 90 days. If you are unable to login to Mobile Banking and you know you are entering your password, please login to Online Banking on a computer and change your password.
The chip in the EMV card produces a unique code during each transaction, making it more secure and harder to duplicate.
PopMoney is a person to person online payment service.  It allows you to quickly send or receive money from virtually anyone you know.  An email address or mobile phone number is all you need to get started.

Monitoring your credit report along with your financial statements is one of the best ways to help detect identity theft on your accounts. It’s a snapshot of your financials and makes it easy to spot if somebody has accessed your accounts fraudulently.

The law requires the major nationwide credit reporting agencies, Equifax, Experian, and TransUnion, to give you a free copy of your credit report every 12 months if you ask for it.

Visit www.AnnualCreditReport.com to order your free annual credit report.